Frequently Asked Questions
Short, clear answers to the questions most often asked about quotes, bookings, meet-and-greet and vehicles.
How can I find out the price?
Send us your pick-up and drop-off locations, date, time, number of passengers and any vehicle preference through the form or on WhatsApp. After we check availability, we will send you a written quote.
When is my booking confirmed?
Your booking is confirmed once you accept the quote and vehicle availability is confirmed in writing. Sending the form does not in itself constitute a booking.
What happens if my flight is delayed?
If you have shared your flight number, the pick-up is planned around the current landing time. Simply let us know of any changes on WhatsApp; waiting conditions are set out in the quote.
How will I be met at the airport?
The meeting point and your chauffeur’s contact details are sent to you with your booking confirmation.
What group sizes do you serve?
A Mercedes-Benz Vito VIP is used for small groups and a Sprinter for larger ones. For bigger groups, more than one vehicle is planned depending on availability.
Can I request a child seat?
Yes; please state the child’s age in your request. Availability is confirmed when we prepare the quote.
Which areas do you serve?
Above all Urla centre, İskele, the villages and the coasts, as well as Çeşme, Alaçatı, Seferihisar, Karaburun, Izmir and Adnan Menderes Airport.
Are tastings included on the Wine Route tour?
No. The quote covers transport; visiting and tasting conditions at the vineyards and wineries are set by the venues themselves.
Can I cancel or make changes?
Cancellation and change conditions are set out in writing in the quote. We recommend letting us know of any changes as early as possible.
How is payment made?
The payment method and invoice details are given to you at the quote stage.
Let’s plan your journey together
Tell us where from, where to, when and how many of you are travelling; we will send availability and price in writing.